.fc-sw-fab{z-index:12040;cursor:pointer;color:#fff;background:linear-gradient(135deg,#2d6ee2 0%,#1e4fad 100%);border:0;border-radius:999px;justify-content:center;align-items:center;width:52px;height:52px;transition:transform .18s,box-shadow .18s;display:flex;position:fixed;bottom:16px;right:16px;box-shadow:0 10px 28px #2d6ee273,0 0 0 1px #ffffff14}.fc-sw-fab:hover{transform:scale(1.05);box-shadow:0 14px 34px #2d6ee28c}.fc-sw-fab[data-open=true]{background:linear-gradient(135deg,#3a3b4a 0%,#22232d 100%);box-shadow:0 10px 24px #0006}.fc-sw-backdrop{z-index:12020;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);opacity:0;pointer-events:none;background:#0000008c;transition:opacity .2s;position:fixed;inset:0}.fc-sw-backdrop[data-open=true]{opacity:1;pointer-events:auto}.fc-sw-panel{z-index:12030;opacity:0;pointer-events:none;background:linear-gradient(#111114 0%,#0c0c0f 100%);border:1px solid #ffffff14;border-radius:16px;flex-direction:column;width:min(400px,100vw - 32px);height:580px;max-height:88vh;transition:opacity .2s,transform .22s;display:flex;position:fixed;bottom:92px;right:16px;overflow:hidden;transform:translateY(16px)scale(.96);box-shadow:0 32px 80px #000000b3,0 0 0 1px #ffffff0a}.fc-sw-panel[data-open=true]{opacity:1;pointer-events:auto;transform:translateY(0)scale(1)}.fc-sw-drag{cursor:ns-resize;-webkit-user-select:none;user-select:none;touch-action:none;flex:none;justify-content:center;align-items:center;padding:8px 0;display:flex}.fc-sw-drag>span{background:#3f3f46;border-radius:999px;width:32px;height:4px}.fc-sw-head{background:linear-gradient(135deg,#161618 0%,#131315 100%);border-bottom:1px solid #ffffff0f;flex:0 0 60px;align-items:center;gap:12px;padding:0 16px;display:flex}.fc-sw-ico{color:#fff;background:linear-gradient(135deg,#2d6ee2b3 0%,#1e4fadb3 100%);border:1px solid #7daaff59;border-radius:12px;flex:0 0 32px;justify-content:center;align-items:center;width:32px;height:32px;display:inline-flex;box-shadow:0 4px 14px #2d6ee259}.fc-sw-headBtn{color:#71717a;cursor:pointer;background:0 0;border:0;border-radius:12px;flex:0 0 32px;justify-content:center;align-items:center;width:32px;height:32px;display:inline-flex}.fc-sw-headBtn:hover{color:#fff;background:#ffffff0f}.fc-sw-headMeta{flex:1;min-width:0}.fc-sw-headMeta strong{color:#fff;text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:600;line-height:1.2;display:block;overflow:hidden}.fc-sw-headMeta span{color:#71717a;text-overflow:ellipsis;white-space:nowrap;margin-top:2px;font-size:11px;display:block;overflow:hidden}.fc-sw-new{color:#fff;cursor:pointer;background:#ffffff14;border:1px solid #ffffff1a;border-radius:8px;align-items:center;gap:4px;height:28px;padding:0 10px;font-size:11px;font-weight:600;display:inline-flex}.fc-sw-new:hover{background:#ffffff21}.fc-sw-new:disabled{opacity:.4;cursor:not-allowed}.fc-sw-body{flex:1;min-height:0;position:relative;overflow:hidden}.fc-sw-pane{flex-direction:column;display:flex;position:absolute;inset:0}.fc-sw-scroll{overscroll-behavior:contain;scrollbar-width:none;flex:1;overflow-y:auto}.fc-sw-scroll::-webkit-scrollbar{display:none}.fc-sw-empty{text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:16px;height:100%;padding:0 32px;display:flex}.fc-sw-emptyIco{color:#93c5fd;background:linear-gradient(135deg,#2d6ee22e,#1e4fad1f);border:1px solid #7daaff38;border-radius:16px;justify-content:center;align-items:center;width:56px;height:56px;display:inline-flex}.fc-sw-empty h3{color:#e4e4e7;margin:0;font-size:14px;font-weight:600}.fc-sw-empty p{color:#71717a;margin:6px 0 0;font-size:12px;line-height:1.5}.fc-sw-cta{color:#fff;cursor:pointer;background:linear-gradient(135deg,#2d6ee2 0%,#1e4fad 100%);border:1px solid #7daaff59;border-radius:12px;align-items:center;gap:6px;height:36px;padding:0 16px;font-size:13px;font-weight:600;text-decoration:none;display:inline-flex;box-shadow:0 6px 18px #2d6ee259}.fc-sw-cta:hover{filter:brightness(1.06)}.fc-sw-row{text-align:left;cursor:pointer;width:100%;color:inherit;font:inherit;background:0 0;border:0;border-bottom:1px solid #ffffff0a;align-items:center;gap:12px;padding:14px 16px;display:flex}.fc-sw-row:hover{background:#ffffff08}.fc-sw-rowIco{color:#ffffff80;background:#ffffff0f;border:1px solid #ffffff14;border-radius:12px;flex:0 0 36px;justify-content:center;align-items:center;width:36px;height:36px;font-size:11px;font-weight:700;display:inline-flex}.fc-sw-rowMeta{flex:1;min-width:0}.fc-sw-rowMeta strong{color:#fff;text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:500;display:block;overflow:hidden}.fc-sw-rowMeta>div{align-items:center;gap:8px;margin-top:4px;display:flex}.fc-sw-badge{letter-spacing:.08em;text-transform:uppercase;border-radius:4px;padding:2px 6px;font-size:9px;font-weight:700;display:inline-flex}.fc-sw-badge--open{color:#93c5fd;background:#2d6ee22e}.fc-sw-badge--pending,.fc-sw-badge--answered{color:#fde68a;background:#eab30824}.fc-sw-badge--closed{color:#a1a1aa;background:#71717a33}.fc-sw-time{color:#52525b;align-items:center;gap:2px;font-size:10px;display:inline-flex}.fc-sw-form{flex-direction:column;height:100%;display:flex}.fc-sw-formBody{flex-direction:column;flex:1;gap:14px;padding:20px;display:flex}.fc-sw-hint{background:#ffffff08;border:1px solid #ffffff0f;border-radius:16px;padding:14px}.fc-sw-hint strong{color:#fff;margin-bottom:4px;font-size:13px;display:block}.fc-sw-hint p{color:#71717a;margin:0;font-size:11px;line-height:1.5}.fc-sw-warn{background:#ef44440f;border:1px solid #ef44442e;border-radius:16px;padding:14px}.fc-sw-warn strong{color:#f87171;margin-bottom:4px;font-size:13px;display:block}.fc-sw-warn p{color:#f87171a6;margin:0;font-size:11px;line-height:1.5}.fc-sw-label{letter-spacing:.1em;text-transform:uppercase;color:#ffffff4d;margin-bottom:6px;font-size:10px;font-weight:600;display:block}.fc-sw-input,.fc-sw-select,.fc-sw-textarea{color:#fff;background:#ffffff0d;border:1px solid #ffffff14;border-radius:12px;outline:none;width:100%;padding:0 14px;font-family:inherit;font-size:13px}.fc-sw-input,.fc-sw-select{height:40px}.fc-sw-textarea{resize:vertical;min-height:110px;padding:12px 14px}.fc-sw-input:focus,.fc-sw-select:focus,.fc-sw-textarea:focus{border-color:#ffffff38}.fc-sw-select option{color:#fff;background:#161618}.fc-sw-error{color:#f87171;margin:0;font-size:12px}.fc-sw-formFoot{border-top:1px solid #ffffff0d;flex:none;justify-content:flex-end;padding:12px 20px 16px;display:flex}.fc-sw-submit{cursor:pointer;color:#fff;background:linear-gradient(135deg,#2d6ee2 0%,#1e4fad 100%);border:0;border-radius:12px;height:36px;padding:0 18px;font-size:13px;font-weight:600}.fc-sw-submit:disabled{opacity:.45;cursor:not-allowed}.fc-sw-msgs{scrollbar-width:none;flex-direction:column;flex:1;gap:10px;padding:16px;display:flex;overflow-y:auto}.fc-sw-msgs::-webkit-scrollbar{display:none}.fc-sw-bubble{word-break:break-word;border-radius:14px;max-width:85%;padding:10px 12px;font-size:13px;line-height:1.45}.fc-sw-bubble--me{color:#fff;background:#2d6ee247;border:1px solid #7daaff40;border-bottom-right-radius:4px;align-self:flex-end}.fc-sw-bubble--them{color:#e4e4e7;background:#ffffff0f;border:1px solid #ffffff14;border-bottom-left-radius:4px;align-self:flex-start}.fc-sw-bubble--sys{color:#71717a;text-align:center;background:0 0;border:0;align-self:center;max-width:100%;font-size:11px}.fc-sw-bubble__head{align-items:center;gap:8px;margin-bottom:6px;display:flex}.fc-sw-bubble__head strong{color:#fff;text-overflow:ellipsis;white-space:nowrap;font-size:11px;font-weight:700;overflow:hidden}.fc-sw-bubble time{opacity:.55;margin-top:4px;font-size:10px;display:block}.fc-sw-composer{border-top:1px solid #ffffff0f;flex:none;gap:8px;padding:12px;display:flex}.fc-sw-composer input{color:#fff;background:#ffffff0d;border:1px solid #ffffff14;border-radius:12px;outline:none;flex:1;height:40px;padding:0 12px;font-family:inherit;font-size:13px}.fc-sw-composer input:focus{border-color:#ffffff38}.fc-sw-composer button{cursor:pointer;color:#fff;background:linear-gradient(135deg,#2d6ee2 0%,#1e4fad 100%);border:0;border-radius:12px;justify-content:center;align-items:center;width:40px;height:40px;display:inline-flex}.fc-sw-composer button:disabled{opacity:.4;cursor:not-allowed}.fc-sw-loading{color:#52525b;justify-content:center;align-items:center;height:100%;display:flex}@media (max-width:640px){.fc-sw-fab{right:max(12px, env(safe-area-inset-right,0px));bottom:max(12px, env(safe-area-inset-bottom,0px));width:56px;height:56px}.fc-sw-panel{border-radius:16px 16px 0 0;width:100%;max-height:min(92dvh,720px);bottom:0;left:0;right:0}}